Refund policy

denpasoft.com appreciates your business.

Refunds

If you change your mind about your order, you may cancel and receive a full refund PRIOR TO DOWNLOAD, but in no case later than 3 days after the original purchase date. We do not accept cancellations after that period.

If a timely cancellation request is submitted, your refund will be credited to the payment account used to make the original purchase. Please allow 3-5 days for processing.

For pre-order of a physical item, please note that no refund is possible after the end of the pre-ordering period. The pre-order deadline is displayed on the physical item’s product page on our online store.

Returns and Exchanges

Returns and Exchanges are handled on a case by case basis. If we cannot get a game working on your system we will refund you. Please email us if you have questions.

Questions

Contact us here with any questions regarding our Return Policy.