Information Collection and Use
Depending on how you choose to interact with denpasoft.com, our site may automatically collect information, or we may also collect other Personal Information that you provide to us. For the purposes of this policy, “Personal Information” means personally identifiable information that may include, without limitation, you name, e-mail address, billing address, shipping address, phone number, credit card of bank account information, date of birth, and other persistent identifiers that can be used to personally identify you.
When you visit denpasoft.com, our web servers may automatically log certain information that your browser sends us, including, without limitation: the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time you access the denpasoft.com Website; and the Internet address of the website from which you linked directly to the denpasoft.com Website.
Generally, you may browse denpasoft.com without submitting your Personal Information to us. However, there are a number of circumstances in which you may need to provide with your Personal Information, including, without limitation:
Making a purchase or placing an order
When you make a purchase or place an order on denpasoft.com or purchase, download, or stream digital content from our site, you may need to submit Personal Information.
Opting in to our promotional email subscription list
If you sign up to receive promotional communications or notifications from us, we may ask you to provide Personal Information so that we can provide these to you.
Contacting customer service
When you contact customer service, we may ask you to provide, or confirm, Personal Information so that we may better assist you.
We may also collect usage information from denpasoft.com, such as information regarding search queries run on the site and items that you browse, purchase, download and/or otherwise access from our site. This information is used to monitor the usage and effectiveness denpasoft.com and as necessary for our business.
denpasoft.com uses the above described information across our enterprise to provide our customers with a quality experience and, as necessary, to administer our business. The most common uses of such information include, without limitation:
Provide products, services and information across the denpasoft.com enterprise, including product and subject recommendations and other information
Administer our site programming
Provide customer service
Conduct research and perform analysis in order to measure, maintain, protect, develop and improve our products and services;
Administer sweepstakes, contests, promotions or surveys and provide appropriate notifications;
Communicate with you about special offers, events, or new products or services that may be of interest to you;
Customize and enhance the denpasoft.com website and advertising;
Make communications necessary to notify you regarding security, privacy, and administrative issues; and
Manage our business.
Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. If you disable cookies, however, you will not be able to place items in your denpasoft.com shopping cart, and therefore you will not be able to place an order with us online. Also, by not using cookies, some denpasoft.com features and services may not function properly.
Pixel tags or clear GIFs
denpasoft.com may use sensing technologies that use pixel tags or clear GIFs (which are also called web beacons). These technologies allow us to determine the effectiveness of our e-mail and advertising and marketing efforts. For this purpose, we tie the pixel tags and clear GIFs to Personal Information. We may also collect information regarding the links within such marketing materials that you click on and purchase statistics regarding items you buy following receipt of such marketing.
Third party web analytics services
denpasoft.com works with third party service providers (such as, without limitation, Adobe Analytics and Google Analytics) to help us better understand how you use the site. These third party service providers will place cookies in your browser to collect information, such as how you were referred to the site, how you navigate around the site, what you purchase, and what traffic is driven by various marketing methods. This information will help us to better serve our customers.
We do not allow third party service providers to collect your credit card information, e-mail address or password information. These third party service providers may only use your personal information to perform services for us and may not share your personal information with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis.
Business partners, contractors, and other third parties
Protecting the privacy and security of your personal information is a priority at denpasoft.com. denpasoft.com DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES, that your data may be transferred to or shared with a third party as part of a sale, merger, or acquisition of denpasoft.com (see below “Sales, mergers, and acquisitions”).
denpasoft.com shares your personal information with:
Service providers, subcontractors and agents who perform services on our behalf. We provide personal information to third party service providers, subcontractors, and agents that work under contract on our behalf to provide certain services. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by denpasoft.com. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information.
Third party providers of products and services. These are third parties that provide products and services you may purchase or request from or through us. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by denpasoft.com. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information.
Credit card companies. Credit card transactions are handled by third party financial institutions and their vendors and contractors who receive credit card numbers and other personal information from us to verify the credit card numbers and process transactions. Although denpasoft.com’s treatment of this information is governed by this policy, the use of your information by the third party financial institutions and their vendors and contractors will be subject to their own privacy policies, as the case may be.
Law enforcement officials and as required by law. denpasoft.com may release personal information to third parties when we determine, in our judgment, that it is necessary to (a) comply with the law, regulation, legal process, or enforceable governmental request; (b) enforce or apply the terms of any of our policies or user agreements; or (c) protect the rights, property or safety of denpasoft.com, our employees, our customers, users, or others.
denpasoft.com takes significant and appropriate security measures, including physical, technological and procedural measures, to safeguard your personal information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology designed to prevent unauthorized persons from gaining access to your personal information.
While the security of your personal information is a top priority and we follow strict standards, processes and procedures that are designed to protect your personal information, you must remember that the Internet is a global communications vehicle open to threats, viruses and intrusions from others. As such, we cannot guarantee, and you should not expect, that we will be able to protect your personal information at all times and in all circumstances.
You may choose to opt out from receiving marketing and promotional communications from denpasoft.com at any time by following the instructions here.
Please be aware that even if you opt-out of receiving promotional communications, you may continue to receive emails and notifications relating to order confirmations, back order notifications, and/or other business-related communications.
Data retention policy
denpasoft.com will retain your information for as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Accessing your information
You have the right to ask us not to use your personal information for direct marketing purposes. You also have the right to request a copy of the personal information that we hold about you and to have any inaccuracies rectified. Please note that, as permitted by law, we may charge a nominal fee for information requests and may require you to prove your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files. Please address written requests and questions about this to [email protected]. We will respond to all access requests within 30 days.
denpasoft.com is committed to complying with all applicable laws and regulations regarding the collection, storage and use of personal information of Minors under the age of 13, including the Children’s Online Privacy Protection Act of 1998.
Except as noted below : (i) our products and services are marketed for and directed towards purchase by adults or with the consent of adults; (ii) Individuals under the age of 18 (“Minors”) are not permitted to use denpasoft.com without the supervision of a parent or legal guardian; (iii) we do not knowingly collect or solicit personal information from children under the age of 13 or knowingly allow such persons to register for an online account or to post personal information on denpasoft.com; and (iv) should we learn that someone under the age of 13 has provided any personal information to or on denpasoft.com, we will remove that information as soon as possible.
If you are a parent or guardian who believes that your Minor child (under the age of 18) has submitted personal information or other information to us without your consent, please contact [email protected]. Once we verify that you are the parent or legal guardian, at your request, we will promptly provide to you information regarding what, if any, personal information we have collected about your child and how it has been used or shared. We will, at your request, remove personal information about your child from its database and instruct our affiliates and third party partners to do the same.
If you are a Minor under the age of 18, you may request and obtain removal of certain content or information received by denpasoft.com by sending an email to [email protected] with the subject line, “Privacy Rights for Minors”. Please be advised that our removal of your post(s) does not ensure complete or comprehensive removal of the content or information you have posted on denpasoft.com.
Your California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request a notice from us describing which categories of personal information we have shared with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes within the last calendar year, and the name and address of such parties. If you are a California resident and would like a copy of this notice, please send an email to [email protected] with “California Privacy Rights Request” in the subject line.
Do Not Track Disclosure
Certain web browsers may provide an option by which you may ask your browser to inform websites you visit that you do not wish your activities to be tracked by cookies or other persistent identifiers, commonly called “Do Not Track Signals”. denpasoft.com is currently unable to respond to Do Not Track Signals.
Important information about third party devices, ISPs, websites and applications
Information collected from visitors from outside the United States
If you are visiting denpasoft.com from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed within the United States. Additionally, denpasoft.com may transfer your personal information to other countries, for example because a server or third party service provider is located there. The data protection and privacy laws of other countries, including the United States, may not afford you the same level of protection as those in your own country. denpasoft.com will take appropriate steps to protect your information.
By doing business or interacting with denpasoft.com, you are consenting to the transfer, storage, and processing of your personal information to and within facilities located in the United States and other facility locations selected by denpasoft.com.