Privacy Policy

denpasoft.com values your privacy and strives to handle customer information responsibly. This notice describes our privacy policy as it pertains to the collection, use, and disclosure of Personal Information. By visiting denpasoft.com and making purchases through our site, customers acknowledge and accept the practices described herein.

Information Collection and Use

Depending on how you choose to interact with denpasoft.com, our site may automatically collect information, or we may also collect other Personal Information that you provide to us. For the purposes of this policy, “Personal Information” means personally identifiable information that may include, without limitation, you name, e-mail address, billing address, shipping address, phone number, credit card of bank account information, date of birth, and other persistent identifiers that can be used to personally identify you.

When you visit denpasoft.com, our web servers may automatically log certain information that your browser sends us, including, without limitation: the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time you access the denpasoft.com Website; and the Internet address of the website from which you linked directly to the denpasoft.com Website.

Generally, you may browse denpasoft.com without submitting your Personal Information to us. However, there are a number of circumstances in which you may need to provide with your Personal Information, including, without limitation:

Making a purchase or placing an order
When you make a purchase or place an order on denpasoft.com or purchase, download, or stream digital content from our site, you may need to submit Personal Information.

Opting in to our promotional email subscription list
If you sign up to receive promotional communications or notifications from us, we may ask you to provide Personal Information so that we can provide these to you.

Contacting customer service
When you contact customer service, we may ask you to provide, or confirm, Personal Information so that we may better assist you.

We may also collect usage information from denpasoft.com, such as information regarding search queries run on the site and items that you browse, purchase, download and/or otherwise access from our site. This information is used to monitor the usage and effectiveness denpasoft.com and as necessary for our business.

denpasoft.com uses the above described information across our enterprise to provide our customers with a quality experience and, as necessary, to administer our business. The most common uses of such information include, without limitation:

Provide products, services and information across the denpasoft.com enterprise, including product and subject recommendations and other information
Administer our site programming
Provide customer service
Conduct research and perform analysis in order to measure, maintain, protect, develop and improve our products and services;
Administer sweepstakes, contests, promotions or surveys and provide appropriate notifications;
Communicate with you about special offers, events, or new products or services that may be of interest to you;
Customize and enhance the denpasoft.com website and advertising;
Make communications necessary to notify you regarding security, privacy, and administrative issues; and
Manage our business.
Cookies

“Cookies” are small files that are placed in your browser to collect information about your activities on denpasoft.com. Like many online retailers, we and/or our third party providers use cookies to recognize you as you use or return to denpasoft.com, which we use to enhance your experience with our site. Cookies help to: (1) speed navigation, keep track of items in your shopping bag and provide you with content that is tailored to you; (2) remember information you gave us so that you do not have to re-enter it; (3) determine the effectiveness of some of our and our third party partners’ marketing efforts and communications; and (4) monitor the total number of visitors, pages viewed, and the total number of ads displayed.

Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. If you disable cookies, however, you will not be able to place items in your denpasoft.com shopping cart, and therefore you will not be able to place an order with us online. Also, by not using cookies, some denpasoft.com features and services may not function properly.

Pixel tags or clear GIFs

denpasoft.com may use sensing technologies that use pixel tags or clear GIFs (which are also called web beacons). These technologies allow us to determine the effectiveness of our e-mail and advertising and marketing efforts. For this purpose, we tie the pixel tags and clear GIFs to Personal Information. We may also collect information regarding the links within such marketing materials that you click on and purchase statistics regarding items you buy following receipt of such marketing.

Third party web analytics services

denpasoft.com works with third party service providers (such as, without limitation, Adobe Analytics and Google Analytics) to help us better understand how you use the site. These third party service providers will place cookies in your browser to collect information, such as how you were referred to the site, how you navigate around the site, what you purchase, and what traffic is driven by various marketing methods. This information will help us to better serve our customers.

We do not allow third party service providers to collect your credit card information, e-mail address or password information. These third party service providers may only use your personal information to perform services for us and may not share your personal information with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis.

Business partners, contractors, and other third parties

denpasoft.com may collect Personal Information and other information, as detailed above, about you from business partners, contractors and other third parties, such as Steam and Brain Tree Payments (our “Affiliates”). By purchasing products from denpasoft.com, you are affirmatively authorizing such third parties to provide us with the Personal Information necessary to effectively and efficiently process and fulfill purchase orders made via the denpasoft.com website. As such, you are also subject to the Privacy Policy and Terms and Conditions of our Affiliates, as the case may be.

Sharing Information

Protecting the privacy and security of your personal information is a priority at denpasoft.com. denpasoft.com DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES, that your data may be transferred to or shared with a third party as part of a sale, merger, or acquisition of denpasoft.com (see below “Sales, mergers, and acquisitions”).

denpasoft.com shares your personal information with:

Service providers, subcontractors and agents who perform services on our behalf. We provide personal information to third party service providers, subcontractors, and agents that work under contract on our behalf to provide certain services. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by denpasoft.com. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information.
Third party providers of products and services. These are third parties that provide products and services you may purchase or request from or through us. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by denpasoft.com. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information.
Credit card companies. Credit card transactions are handled by third party financial institutions and their vendors and contractors who receive credit card numbers and other personal information from us to verify the credit card numbers and process transactions. Although denpasoft.com’s treatment of this information is governed by this policy, the use of your information by the third party financial institutions and their vendors and contractors will be subject to their own privacy policies, as the case may be.
Law enforcement officials and as required by law. denpasoft.com may release personal information to third parties when we determine, in our judgment, that it is necessary to (a) comply with the law, regulation, legal process, or enforceable governmental request; (b) enforce or apply the terms of any of our policies or user agreements; or (c) protect the rights, property or safety of denpasoft.com, our employees, our customers, users, or others.
Co-branded offerings. In some instances, we may offer a service or feature that is co-branded by denpasoft.com and a third party company. If you provide information in connection with such co-branded service or feature, that information may be shared between denpasoft.com and the third party. Although denpasoft.com’s treatment of the information is governed by this policy, the third party’s treatment of your information will be subject to the third party’s privacy policy, as the case may be.
Sales, mergers, and acquisitions. If denpasoft.com becomes involved in a merger, acquisition, restructuring, reorganization, or any form of sale or other disposition of some or all of its assets, Personal Information and your transaction history may be provided to the entities and advisors involved subject to a confidentiality agreement, and we will provide notice to you at your email address on file before any Personal Information is finally transferred and becomes subject to a different privacy policy. Such a transaction may involve us (i) retaining the right to continue to use transferred personal information in addition to the right of the transferee to use such information, and (ii) engaging in additional transfers of personal information (including new personal information) with the transferee from time to time following such a transaction.
Certain Digital Content providers. We may need to forward your name, email address, IP address, and shipping or billing address to certain content providers in connection with your order. The content providers may share this information with the applicable publisher and circulation auditors, and may use this information to fulfill your order and for other purposes. In these cases, the terms of the privacy policy of the publishers whose content you have purchased or downloaded will apply to you. If you do not wish to receive marketing communications from these publishers, you must contact the publisher directly.
Security

denpasoft.com takes significant and appropriate security measures, including physical, technological and procedural measures, to safeguard your personal information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology designed to prevent unauthorized persons from gaining access to your personal information.

While the security of your personal information is a top priority and we follow strict standards, processes and procedures that are designed to protect your personal information, you must remember that the Internet is a global communications vehicle open to threats, viruses and intrusions from others. As such, we cannot guarantee, and you should not expect, that we will be able to protect your personal information at all times and in all circumstances.

Opt Out

Promotional Communications

You may choose to opt out from receiving marketing and promotional communications from denpasoft.com at any time by following the instructions here.

Please be aware that even if you opt-out of receiving promotional communications, you may continue to receive emails and notifications relating to order confirmations, back order notifications, and/or other business-related communications.

Miscellaneous

Data retention policy

denpasoft.com will retain your information for as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Accessing your information

You have the right to ask us not to use your personal information for direct marketing purposes. You also have the right to request a copy of the personal information that we hold about you and to have any inaccuracies rectified. Please note that, as permitted by law, we may charge a nominal fee for information requests and may require you to prove your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files. Please address written requests and questions about this to [email protected]. We will respond to all access requests within 30 days.

denpasoft.com is committed to complying with all applicable laws and regulations regarding the collection, storage and use of personal information of Minors under the age of 13, including the Children’s Online Privacy Protection Act of 1998.

Except as noted below : (i) our products and services are marketed for and directed towards purchase by adults or with the consent of adults; (ii) Individuals under the age of 18 (“Minors”) are not permitted to use denpasoft.com without the supervision of a parent or legal guardian; (iii) we do not knowingly collect or solicit personal information from children under the age of 13 or knowingly allow such persons to register for an online account or to post personal information on denpasoft.com; and (iv) should we learn that someone under the age of 13 has provided any personal information to or on denpasoft.com, we will remove that information as soon as possible.

If we direct certain products to Minors who may be under the age of 13, we require the parent or legal guardian to provide verifiable consent to such Minor’s use of our products and services and the collection of personal information in connection with such use. In these cases, we require validation of credit card information already on file with us and we will then e-mail the master account holder to give notice that we have received such consent. If no credit card information is on file, or if the credit card is invalid, we will not register that you have consented. With your consent, we may collect, use and share information regarding Minors under the age of 13 consistent with this Privacy Policy. Please see the sections above for detailed information on how we do so.

If you are a parent or guardian who believes that your Minor child (under the age of 18) has submitted personal information or other information to us without your consent, please contact [email protected]. Once we verify that you are the parent or legal guardian, at your request, we will promptly provide to you information regarding what, if any, personal information we have collected about your child and how it has been used or shared. We will, at your request, remove personal information about your child from its database and instruct our affiliates and third party partners to do the same.

If you are a Minor under the age of 18, you may request and obtain removal of certain content or information received by denpasoft.com by sending an email to [email protected] with the subject line, “Privacy Rights for Minors”. Please be advised that our removal of your post(s) does not ensure complete or comprehensive removal of the content or information you have posted on denpasoft.com.

Your California Privacy Rights

California Civil Code Section 1798.83 permits California residents to request a notice from us describing which categories of personal information we have shared with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes within the last calendar year, and the name and address of such parties. If you are a California resident and would like a copy of this notice, please send an email to [email protected] with “California Privacy Rights Request” in the subject line.

Do Not Track Disclosure

Certain web browsers may provide an option by which you may ask your browser to inform websites you visit that you do not wish your activities to be tracked by cookies or other persistent identifiers, commonly called “Do Not Track Signals”. denpasoft.com is currently unable to respond to Do Not Track Signals.

Important information about third party devices, ISPs, websites and applications

This Privacy Policy applies solely to information collected by denpasoft.com. Whenever you click on links and banners on denpasoft.com that take you to a third party website or you use, download or install third party software applications onto your Device, your use of those third party websites and/or software will be subject to the third party’s privacy policies, not denpasoft.com’s. Additionally, please note that when using denpasoft.com, third party mobile device manufacturers and internet service providers (ISPs) may collect personal information about you and your use of such third party products and services will be subject to the third party’s privacy policies, as the case may be.

In addition, our website includes links to other websites whose privacy practices may differ from those of denpasoft.com. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Information collected from visitors from outside the United States

If you are visiting denpasoft.com from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed within the United States. Additionally, denpasoft.com may transfer your personal information to other countries, for example because a server or third party service provider is located there. The data protection and privacy laws of other countries, including the United States, may not afford you the same level of protection as those in your own country. denpasoft.com will take appropriate steps to protect your information.

By doing business or interacting with denpasoft.com, you are consenting to the transfer, storage, and processing of your personal information to and within facilities located in the United States and other facility locations selected by denpasoft.com.

Terms of Use
Any dispute between you and denpasoft.com regarding the privacy of your Personal Information is subject to this Privacy Policy and the applicable Terms and Conditions, including limitation on damages, resolution of disputes, and application of the law of the State of California.

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